Easy club sales: receive payment for club clothing via card and online payment
Many clubs still sell club clothing via cash, bank transfers, or personal payment app transfers to a volunteer. This creates accounting chaos, lack of overview, and extra work. With SportMember's webshop, you receive payments directly via Visa, Mastercard, and other online payment methods – automatically, securely, and with full order management.
Can you receive online payments in a club webshop?
Yes, you can receive online payments directly in SportMember's webshop. Members choose their preferred payment method at checkout, enter their card details or use their payment app, and the payment is registered automatically. No manual reconciliation needed.
This is not the same as personal payment transfers where a volunteer receives money on their personal account and has to track who has paid. With integrated payments in the webshop, the money goes directly to the club's account, and the order is automatically registered as paid.
What payment methods are supported?
SportMember's webshop supports the most popular payment methods:
- Visa: Accepted worldwide credit and debit cards
- Mastercard: Accepted worldwide credit and debit cards
- Local payment methods: Depending on your country, local cards and payment apps may be available
The specific payment methods available depend on your country and payment provider configuration.
How does the payment process work?
Payment happens in three simple steps:
- Member selects products: They add items to cart and go to checkout
- Member pays: They choose a payment method and complete the payment
- Order is registered: The system automatically marks the order as paid and sends confirmation
The entire process takes less than a minute, and you don't need to do anything. The order appears in your order overview as paid and ready for delivery.
Where does the money from sales go?
Money is automatically deposited into the club's bank account. You connect a payment recipient (bank account) when setting up the webshop, and all payments go directly there after deducting transaction fees.
Payouts happen regularly, typically within a few business days. You can always see balance, transactions, and upcoming payouts in the administration.
What does it cost to receive payments?
There are no monthly fees for using the payment solution. You only pay a transaction fee on each sale, which covers payment processing and security.
The transaction fee is a small percentage of the sale amount. The exact rate depends on payment method and is shown in the terms during setup. The fee is automatically deducted before payout, so you always know what you'll receive.
Why is integrated payment better than manual handling?
Manual payment handling – cash, bank transfer, or personal payment apps – creates problems:
No overview
Who has paid? Who hasn't? With cash and manual transfers, you have to track it yourself. With integrated payment, you instantly see which orders are paid.
Accounting chaos
When a volunteer receives payment on their personal account, the money needs to be transferred to the club account, and receipts need to be created. With integrated payment, money goes directly to the club, and you have automatic documentation.
Misunderstandings
"I've paid!" – "No, we can't see it." With automatic registration, there's no doubt about payment status.
Extra work
Manual reconciliation, following up on missing payments, and cash counting takes time. Time that volunteers would rather spend on training and matches.
Is the payment secure?
Yes, all payments are handled by certified payment providers with banking-standard security. Card details are never entered in SportMember – they go directly to the payment provider via encrypted connections.
Card payments are protected by 3D Secure, where the bank verifies the purchase. This protects both the club and the buyer against fraud.
How to set up payment reception
- Create or open the webshop in SportMember administration
- Connect a payment recipient (club's bank account)
- Choose which card types to accept
- Accept terms for payment handling
- Create products and activate the webshop
- Members can now pay with cards online
What about existing cash sales?
You can still sell for cash alongside the webshop if you wish. The webshop doesn't replace your physical sales – it supplements it with an easy online option.
However, many clubs find that online sales with integrated payment is so much easier that they gradually phase out cash sales entirely.
FAQ – Frequently asked questions about payment
Can members pay with credit cards?
Yes, Visa and Mastercard are fully supported. Members enter their card details at checkout, and the payment is processed securely. Money is registered automatically, and the order is marked as paid.
When do we receive the money?
Payouts happen regularly, typically within a few business days. You can see upcoming payouts in the administration.
What does it cost to receive card payments?
Card payments are included in the normal transaction fee. There's no extra cost for offering card payment as a method.
Can we see who has paid?
Yes, all orders show payment status. You can see which orders are paid, when payment occurred, and which payment method was used.
What happens with refunds?
You can refund orders directly from the administration. Money goes back to the member's payment card.
Are there monthly fees?
No, there are no monthly fees. You only pay transaction fees on sales.
Is payment data secure?
Yes, all payment data is handled by certified payment providers. Card information never passes through SportMember – it goes directly to the payment processor via encrypted connections.