Self-service
Members change their number, email address and address themselves in their own profile.
Contact info that stays current
The correct number — always, for every club
- Members keep their own details up to date
- One record — phone, email, address and emergency contact
- Always correct, with no manually maintained lists
★★★★★
Used by federations in several countries
GDPR compliant
AL
Anders Lund DEMO/fictional profile
SportMember IF · U15 · fictional profile
Mobile
+45 00 00 00 00
Updated
Email
[email protected]
Address
2 SportMember Road, Demotown AB1 2CD
Emergency contact
Next of kin (example) · +45 00 00 00 00
Updated by the member · today at 14:02
Example data — the name, address, email and numbers are made up and do not belong to any real person.
Contact info that stays current means the federation always has the correct phone number, email and emergency contact for every member — in every club. Members update their own information in the SportMember they already use, and the change applies instantly. No stale lists, no manual upkeep.
01Members keep it up to date
The details are updated right at the source
When a member gets a new phone number, moves or switches email address, they update it themselves in their own profile. It's available to the club and the federation right away — so you never have to chase people down or wait for them to get back to you.
Because it happens right where the member already is, the record keeps itself accurate.
- The member changes it themselves in their profile
- The change takes effect straight away
- No lists sent out that have to be collected back in
New mobile numberSaved by the member · visible to club & federation
New addressUpdated when they moved — no message needed
Emergency contact addedNext of kin and phone number stored
02One record · always correct
The same details for club and federation
The federation and the club pull from the same, current record. Whether you need to reach a player before a game, send important info to parents or call next of kin in an emergency, the details are there — and they're accurate.
Everything is handled in a GDPR-compliant way, so the data stays where it belongs and only the right people can get to it.
- Club and federation share the same record
- Emergency contact to hand when it is urgent
- GDPR-safe management and access
98% with a valid mobile numberacross every club
96% with a confirmed emailready for communication
GDPR-safeAccess only for the right roles
How it works
The right details — with no upkeep
The record stays current on its own, so you always reach the right people.
Always in sync
Changes take effect for the club and the federation straight away.
Emergency contact to hand
Next of kin and an emergency number are stored in case it is urgent.
GDPR-safe
The data is handled in line with the rules, and only the right people have access.
Built on a foundation the clubs know
One record on Denmark's largest club platform
70+
supported sports
46,000+
clubs use SportMember
2 million+
members on the platform
FAQ
Frequently asked questions
Who updates the details?
The members themselves. They change their number, email address and address in their own profile, and the change is visible to the club and the federation straight away.
Do the club and the federation share the same details?
Yes. There is one central record. When a member updates their profile, the club and the federation have the right details straight away.
Can we store an emergency contact/next of kin?
Yes. The member can store an emergency contact with a name and phone number, so the details are to hand if an urgent situation arises.
How is GDPR handled?
The data is handled in line with the applicable rules, and access is controlled through roles, so only the right people in the club and the federation can see it.
Do the clubs have to maintain lists manually?
No. The record updates itself, because members make changes right at the source. No spreadsheets to collect and clean up.
Federation portal
Explore more features
Ready to get started?
Always have the right number
Book a no-obligation demo and we'll show you how SportMember keeps the whole federation's contact details up to date — by the members themselves, across every club.