Version 1.1 June 2026
1.1 Holdsport.dk ApS operates a number of online tools for use in sports activities etc. The online tools contain a wide range of features. One of these is "Holdsports Booking", or simply "Booking".
1.2 Holdsports Booking makes it possible for providers, e.g. a Club, to easily offer bookings of courts, facilities and equipment. The role of Holdsports Booking is to facilitate these bookings. The provider is, as seller, liable to the buyer under applicable law and standards.
1.3 These terms address what applies when a provider and a buyer enter into an agreement via Holdsports Booking, and the obligations of Holdsport.dk ApS in that connection.
1.4 By making a purchase in Holdsports Booking, the buyer accepts the terms below, all guidelines applicable to the booked service, and Holdsport's personal data policy.
1.5 Please note that the provider may set or change the guidelines for a booking, e.g. concerning what items may be brought along. Holdsport.dk ApS has no influence over this and cannot be held liable in any way in that respect. This also applies if the buyer files a complaint about the quality of the booked service, regardless of which part is being complained about.
1.6 Holdsports Booking may only be used for the following types of bookings:
1.7 Other types of products or services may not be booked via Holdsports Booking, including but not limited to:
1.8 Holdsport.dk ApS bears no liability if Holdsports Booking is used for bookings in breach of these terms.
3.1 The buyer should only book through Holdsports Booking. If bookings are made elsewhere, e.g. via resale, Holdsport.dk ApS or the provider does not guarantee the validity of the booking.
3.2 As an intermediary, Holdsport.dk ApS is otherwise only liable in the customer relationship between the original buyer and Holdsport.dk ApS: As an intermediary, Holdsport.dk ApS is not liable in relation to any part of the booked service itself, including anything preceding or following the booking.
3.3 Complaints about any errors, defects, or other matters connected with the booked service must be raised by the buyer directly with the provider. Holdsport.dk ApS is not liable for any part of the delivery of the booked service itself, nor can it act as intermediary in correspondence between the buyer and the provider regarding this.
4.1 The booking confirmation is sent exclusively by electronic means. The confirmation is sent to the e-mail address used. It is the buyer's obligation to ensure that the e-mail address is correctly entered. Holdsport.dk ApS bears no responsibility in this connection and cannot resend bookings. The provider has the option to resend bookings to the buyer. The buyer must contact the provider. Holdsport.dk ApS cannot act as intermediary.
4.2 Commercial resale of bookings made in Holdsports Booking is not permitted, and for all resale, sale at a price above face value is prohibited under applicable law.
4.3 Please keep the booking confirmation safe: Holdsport.dk ApS does not issue replacement confirmations if the confirmation is lost. Holdsport.dk ApS does not issue confirmations printed to a specific person.
4.4 Holdsport.dk ApS charges a fee for the booking. The fee is displayed online when the booking is completed, or is borne by the provider as part of the booking price. When the booking has been completed, Holdsport.dk ApS has delivered the service covered by the agreement between the buyer and Holdsport.dk ApS – Holdsport.dk ApS has thereby fulfilled the obligation that Holdsport.dk ApS has under the agreement. The fee will therefore not be refunded in cases where the booking – regardless of the reason – is not carried out in whole or in part.
4.5 The buyer may use the following payment methods:
4.6 Payment cannot be made with physical payment methods.
4.7 A purchase agreement is only finally concluded when Holdsport.dk ApS has received and registered the payment.
4.8 Any card fees are added to the purchase price and are borne either by the buyer or the provider depending on the provider's terms for the individual booking.
5.1 Please note that the Danish Consumer Contracts Act (forbrugeraftaleloven), as well as equivalent legislation outside Denmark, does not as a general rule apply to bookings – see section 1 above. When a booking has been completed, it can therefore normally not be withdrawn – the agreement has been concluded on a binding basis.
5.2 If, wholly exceptionally, the booked service contains something other than access to a facility or equipment, it is possible that this service may be covered by the right of withdrawal under the Consumer Contracts Act.
5.3 Since the booking involves an agreement between the provider and the buyer, this matter is of no concern to Holdsport.dk ApS, as it solely concerns the relationship between buyer and provider. The exercise of any right of withdrawal must therefore be raised against the provider.
6.1 Access to the booked facilities or equipment takes place in accordance with the provider's guidelines. Please note that changes may occur, e.g. changes to times or access guidelines.
6.2 It is important that the buyer has familiarised themselves with the provider's guidelines before the booking, and that the buyer keeps up to date on an ongoing basis with, and follows, the provider's guidelines. These may, for example, concern behaviour in the facilities, and prohibitions on bringing particular items or food or drink. If the buyer is expelled from the facilities due to a breach of the guidelines, the buyer cannot file a complaint against the provider and demand a refund or assert any other remedy for breach. A corresponding claim cannot be raised against Holdsport.dk ApS either.
6.3 Unlawful copying or resale of bookings may result in the buyer being denied access to the booked facilities or equipment. Holdsport.dk ApS or the provider bears no liability for problems arising from unlawful copying and/or resale of bookings.
7.1 In the event of cancellation of, or changes to, the booking, the buyer is referred to the responsible provider for further information and any refund.
7.2 The provider has a limited right to make changes to the booking, including as regards time and duration. In the case of objective, material changes, the general rules of the Danish Sale of Goods Act (købeloven) apply, and the buyer is referred to seek dialogue with the provider regarding any refund.
7.3 Partial fulfilment of a booking will not normally constitute a cancellation.
7.4 Neither the provider nor Holdsport.dk ApS can be held liable for any consequential costs related to a change, e.g. a change of time, or cancellation. This may, for example, include costs for travel, accommodation, meals, or loss of earnings.
8.1 As an intermediary, Holdsport.dk ApS has no liability towards the buyer in the event that the provider breaches the agreement with the buyer. This is exclusively a matter between buyer and provider.
8.2 Examples include errors and defects concerning facilities, equipment, or the framework for a booking etc., but also the provider's insolvency, if the provider is, or becomes subject to, restructuring, suspension of payments, bankruptcy, or wholly or partial cancellation of bookings.
8.3 In all the above cases, the provider, or its representative, must be contacted.
9.1 For use in the transactions, Holdsport.dk ApS only stores the necessary data. This storage of data is governed by our general personal data policy which can be accessed on the Holdsport website.
9.2 In order to ensure fast and precise communication and support of you as a user, Holdsport may use automated tools, including OpenAI's ChatGPT and related tools, to analyse and answer inquiries from you and other users. We use the dialogue with users like you as a basis for developing these tools. The dialogue with you is anonymised in connection with this use. As a user, you consent to this use.
10.1 The purchase agreement is governed by the general rules of Danish law.
10.2 It is not permitted to use automatic booking tools or automated software of any kind, including robots, for bookings.
10.3 These terms will be adjusted from time to time. This takes place without prior notice, but the new terms will only apply to new bookings that are made after the new terms come into force.
10.4 Any dispute in relation to Holdsport.dk ApS' delivery is decided under Danish law by the District Court of Aarhus (Byretten i Aarhus), Denmark.
10.5 Both Holdsport.dk ApS and the provider make ordinary reservations for errors and defects, including if a booking is already occupied.